Making the most of your investment.

Our FAQs enable you to make the most of the many features available within Monitor Online. Please click on the heading to view the explanation of how to perform a particular task. If after reading the FAQ you still have some questions please call our helpdesk on 0870 736 0022.

Can my articles be divided into categories on the portal?
Can I arrange the article list into alphabetical or chronological order?
Can I carry out any type of analysis or evaluation on the portal?
Can I add a comment to an article?
Is it possible to create press books from the portal?
How do I search for an article?
Can I have my own company's logo on the portal?
Where do I go for support, if I have any further questions?
What training is available for Monitor Online?
What do I do if I click on a link and the page doesn't open up?
How do I change my home page?
How do I change the number of articles displayed on a page?
How do I create new users?
How often is the portal updated with new articles?
How will I know when new articles have been added to my portal?
How long are the articles kept on the portal?
Can I change my login/password?
Which is the quickest way to view articles from the portal?
What do I do if I forget my password?
How do I set up the system to inform me when coverage is due to expire?

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